I understand that your circumstances or plans may have changed. My standard cancellation policy is that you can get a full refund for any photoshoot experience if you cancel at least 3 days before the session is scheduled to start, or within 48 hours of purchasing the Photoshoot experience.
If you want to reschedule the date and time of your photoshoot experience (or would like to change the number of guests), you can do that within 48 hours prior to your booking.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at hi@lisboalight.com